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Asian Trade Rug Reviews

Asian Trade Rug Company is awesome! We’ve purchased three rugs from them over several years and added yet another one very recently. All are beautiful, excellent quality, and have held up extremely well through the many years we’ve had them. And the employees are so patient and helpful — from the guys flipping over a gazillion rugs for viewing, and Hannah, for her never-ending patience, expert rug knowledge, and thoughtfulness. They have a great selection of rugs and excellent service!

– Susan Hayes

Over the past 5 years, I have bought at least 8 hand knotted rugs from this company. I am very impressed by the frankness and honesty of Tomas, one of the owners. He gives you the facts and doesn’t try to over sell. Service is great. By the way, all the rugs I have purchased were via the phone with Tomas sending pictures of the rug. It was always easy and there were never any issues. I live in Florida. I wish Asian Trade Rug were closer so I could have them clean the other rugs that I have. Impressive service for sure!

– Ralph John Miozzi

Just moved to Tucson and needed some rugs for our new home. We were not at all sure what we wanted. Hannah at the Asian Trade Rug Company was just the person to see us through the selection process. Her expert design experience and excellent listening skills really helped us make selections that go beautifully in our home. We could not be happier. We appreciated her straightforward approach. There was no pressure, and she was happy to let us have the rugs at no cost for us to try living with them for a few days before we made final selections. Feeling like you’re getting the best price at rug stores is always a bit of a challenge, but Hannah’s straight forward and open approach helped and we felt comfortable with the pricing we received. We think they are the best in Tucson and highly recommend them.

– Elizabeth Otis

I’ve had such wonderful experiences with both having rugs cleaned and purchasing rugs from this establishment. Tomas is incredibly helpful, understands my style after having conversations about decor and size limitations, and goes to great lengths to meet our needs. I really value a place where they remember my name. The folks picking up and dropping off rugs after cleaning are fantastic! Thank you for your great service.

– Camille Botelho

Amazing from start to finish!!
I am so thankful for seeing their commercial. I called to get information on the process and I was impressed by the friendly, professional and detailed explanation. When I dropped my rug off, every member of the staff greeted me with a sincere welcome and hello. My rug was ready when promised and a staff member helped me carry it to my car. The rug looked brand new on my floor. Excellent all around!! I will definitely be back, and I highly recommend them to everyone.
Thank you Asian Trade Rug Company!

– Richard Lemons

This is the best place in Tucson to get your rugs cleaned. I have gone with multiple companies and not one has left my area rug the way they have left it. The previous company I had clean my rug said the white on my rug was stained and nothing could be done. When I received my rug back this week it looked NEW, seriously NEW! The white shines again and is so fluffy and soft. I am 10000% satisfied with this company and will definitely be back when in need of another cleaning.

– Alexis Verdugo

I just had two hand woven wool area rugs cleaned by Asian Trade Rug Company. The staff were great to work with and my rugs now look as good as new. They came to my house, moved my furniture, rolled up my rugs and took them to their place for cleaning. Upon completion they returned them and placed them exactly per my instructions. They did an amazing job and far exceeded my expectations. I highly recommend them!

– Patrick Aaby

This was our first experience with Asian Trade Rug Co. The owner and staff were very helpful and extremely knowledgeable. Absolutely no pressure. He spent 2 hours educating and showing us the different types and styles of rugs and sent us home with 3 rugs that we chose, to ensure our choice would work for our room. And it did. We couldn’t be more pleased.

– Craig Peterson

This was my first time purchasing rugs and I found the entire experience to be very positive. I received a patient “basic crash course education” in how rugs from around the Asian continent are made and how they differ by region and the process of weaving and knotting them, and what makes some more expensive than others etc. I didn’t feel any pressure to purchase anything. Everyone from the owner to the manager to the delivery assistants was friendly and transparent and willing to help find something for pretty much any budget and need. I would recommend anyone who is curious about rugs to drop in and have a look around.

– Jay Croswell

I have bought rugs from Asian Trade and had those and other rugs cleaned at Asian Trade for the past 20 years – in that time I have received a consistently high level of service and professionalism, by which I mean the staff is courteous, careful, and eager to help, the rug cleaning is always done quickly and effectively and at a good price, the selection of new rugs is wide and of a very high quality and priced competitively–and there is always someone who can answer questions and explain the construction, quality, and design of the wide range of rugs they carry. It’s sort of trite to say I would go nowhere else–but I wouldn’t. I thank them for all the consistent and high-quality service they have provided us over the years.

– Holly Gardner

I have purchased more than ten rugs from Asian Trade over the last 20 years. I’ve looked at rug stores in other cities and Asian Trade’s rugs are of the finest quality. Moreover, long after I couldn’t buy any more rugs (no space), the cleaning and repair services have been truly excellent. Even the delivery guys are well trained, careful and very patient with moving furniture. I wish all businesses were even half this great at customer service.

– JoJene Mills

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  • Helle B.

    My most favorite rug shop of all time! Service is always courteous, professional and helpful, and promised times for completion of services (multiple rug cleanings in my case, though I aspire to buy in the future!) can be counted on. I've had all kinds of rugs with stains, needing general cleaning and even small repairs, and in each case the rugs came back as though they were new! I'll be proud to put them down in my new home, and will gladly sing the praises of this delightful company!

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  • Ronald M.

    Tomas and his team are as good as it gets. Great service and a Huge inventory of beautiful carpets. We purchased a beautiful area rug from Tomas and we were very impressed by all aspects of how they do business, above and beyond is the way they operate. Service after the purchase has been more the excellent, would highly recommend the Asian Trade Rug Co as the place you need to go when you are looking for a new rug.

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  • Jonathan H.

    My wife and I have purchased three rugs here, and have had another cleaned with remarkable results. The folks here are wonderful and extremely knowledgeable about every detail of the construction and history of their products. The prices are very fair. We'll buy there again without a doubt.

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  • Jenny B.

    We can't say enough good things about this business. Not only did they do a great job cleaning a dhurrie rug for us, but Ali, their master carpet repair man, repaired a treasured rug for us after we thought it had been destroyed by the dry cleaners. The rug, a remnant from the old Mountain Oyster Club downtown, was torn in several places when we foolishly sent it to be dry cleaned. From now on we will only take our rugs to Asian Trade Rug Company for any cleaning or repairs.

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  • Susana A

    We took our oriental rugs for cleaning after having a bad experience elsewhere. They were very reassuring and knowledgeable and we are very pleased with the results. We recommend Asian Trade Rug Company wholeheartedly.

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  • Susan L

    After having our area rugs cleaned at Asian Trade Rug Company this last spring, we recently purchased two rugs from Asian Trade Rug for our home. Not only were we pleased with both the process and the results from their cleaning our rugs, but also we are very pleased with our new purchases from Asian Trade Rug Company. Its entire staff makes the process for both easy, comfortable, and convenient. They have a wonderful selection, so if you are interested in traditional, antique, tribal/nomadic such as Gabbeh, and so on, you very likely will find something you love.

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