Privacy Policy

Effective Date: May 1, 2022

Asian Trade Rug Company (“ATRC”, “us”, “we”, or “our”) operates the asiantraderugcompany.com website (the “Service”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from asiantraderugcompany.com.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Identifiable Information (PII) may include, but is not limited to:

  • E-mail Address
  • First & Last Name
  • Phone Number
  • Address, State, Province, ZIP/Postal Code & City
  • Cookies & Usage Data

USAGE DATA

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies We Use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Use of Data

ATRC uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

We may also share your data with affiliated partners for use in associated or non-associated offers and/or marketing campaigns. We will never sell your data to any third party.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ATRC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

ATRC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of ATRC
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via e-mail and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

People Love Us
Experience our 5-star customer service!
  • Helle B.

    My most favorite rug shop of all time! Service is always courteous, professional and helpful, and promised times for completion of services (multiple rug cleanings in my case, though I aspire to buy in the future!) can be counted on. I've had all kinds of rugs with stains, needing general cleaning and even small repairs, and in each case the rugs came back as though they were new! I'll be proud to put them down in my new home, and will gladly sing the praises of this delightful company!

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  • Ronald M.

    Tomas and his team are as good as it gets. Great service and a Huge inventory of beautiful carpets. We purchased a beautiful area rug from Tomas and we were very impressed by all aspects of how they do business, above and beyond is the way they operate. Service after the purchase has been more the excellent, would highly recommend the Asian Trade Rug Co as the place you need to go when you are looking for a new rug.

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  • Jonathan H.

    My wife and I have purchased three rugs here, and have had another cleaned with remarkable results. The folks here are wonderful and extremely knowledgeable about every detail of the construction and history of their products. The prices are very fair. We'll buy there again without a doubt.

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  • Jenny B.

    We can't say enough good things about this business. Not only did they do a great job cleaning a dhurrie rug for us, but Ali, their master carpet repair man, repaired a treasured rug for us after we thought it had been destroyed by the dry cleaners. The rug, a remnant from the old Mountain Oyster Club downtown, was torn in several places when we foolishly sent it to be dry cleaned. From now on we will only take our rugs to Asian Trade Rug Company for any cleaning or repairs.

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  • Susana A

    We took our oriental rugs for cleaning after having a bad experience elsewhere. They were very reassuring and knowledgeable and we are very pleased with the results. We recommend Asian Trade Rug Company wholeheartedly.

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  • Susan L

    After having our area rugs cleaned at Asian Trade Rug Company this last spring, we recently purchased two rugs from Asian Trade Rug for our home. Not only were we pleased with both the process and the results from their cleaning our rugs, but also we are very pleased with our new purchases from Asian Trade Rug Company. Its entire staff makes the process for both easy, comfortable, and convenient. They have a wonderful selection, so if you are interested in traditional, antique, tribal/nomadic such as Gabbeh, and so on, you very likely will find something you love.

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